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Terms & Conditions

Terms & Conditions

Last Updated: 7 December 2025
These Terms & Conditions govern your use of the Digital Essence Mobile website and services. By accessing or using this website, you agree to be bound by these terms.

1. Business Role & Disclosure

"Digital Essence (Agency) is the authorized marketing partner for Sharp Dynamic LDA (Owner). We hold a signed Marketing & Advertising Authorization Agreement (dated 16/12/2025) granting us the right to manage the portutelessence.com domains and fund the Google Ads account. See attached Contract."

2. Services Provided

We facilitate access to mobile, digital, and technology-related services provided by third-party partners. Service availability, pricing, and conditions may vary and are subject to change without prior notice.

3. Vivideo Subscription, Pricing & Cancellation

The Vivideo service includes a 24-hour free trial period, after which a subscription fee of PLN 14.99 (gross) per week applies. The subscription renews automatically and continues to be charged until canceled.

The service is available to Orange, Play, Plus, and T-Mobile customers. Vivideo is not affiliated with or sponsored by any of these operators—the operator merely acts as an intermediary for the payment, adding the fee to your phone bill or deducting it from your prepaid top-up account.

You can cancel at any time by sending a free text message with the text "STOP Vivideo" to 80615 (Orange, Plus, T-Mobile) or 190 (Play).

4. No Official Representation

Unless expressly stated in writing, Digital Essence Mobile does not act as an official brand owner, trademark holder, or exclusive representative of any third-party provider.

5. User Responsibilities

By using this website, you agree not to misuse the services, misrepresent your identity, or engage in fraudulent, abusive, or unlawful activity. We reserve the right to restrict or terminate access if these terms are violated.

6. Accuracy of Information

While we strive to keep information accurate and up to date, we do not guarantee completeness or accuracy of third-party service information, which may change without notice.

7. Payments & Transactions

Any payments or transactions are subject to the terms of the respective third-party providers. We are not responsible for service delays, interruptions, or disputes caused by third parties.

8. Limitation of Liability

To the maximum extent permitted by law, Digital Essence Mobile shall not be liable for any direct or indirect damages arising from use of this website or third-party services.

9. Intellectual Property

All website content, text, layout, and design elements (excluding third-party trademarks) are the property of Digital Essence Mobile and may not be reused without written permission.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

For questions regarding these Terms & Conditions, please use the contact form on this website.