Digital Essence is a digital content and services provider based in Cairo, Egypt. In partnership with Sharp Dynamic, Lda, we present and support the Vivideo mobile video service for users in Poland.
Digital Essence operates as a digital content and services provider, delivering mobile subscription-based video content to users through approved technology and distribution partners.
Our operating location is Cairo, Egypt. Our services are delivered digitally to users inside and outside Egypt.
In Poland we advertise Vivideo, a mobile video service available to Orange, Play, Plus and T-Mobile customers: 24 hours free, then PLN 14.99 gross per week, renewing automatically until cancelled, charged via direct carrier billing to the mobile bill or prepaid balance. The operators act only as payment intermediaries and are not affiliated with Vivideo. Customers can cancel any time by free SMS "STOP Vivideo" to 80615 or 190 (Play). Our Polish ads and landing pages are in Polish, with Polish-language customer support (+48 579 771 282, support@vivideo-app.com). All of the above is stated on every landing page, above the fold, directly beneath the sign-up button.
We provide subscription-based access to mobile video content, so users can enjoy digital entertainment and informational video directly on their mobile devices. Our services include:
Vivideo is a mobile video service available in Poland. It gives subscribers access to entertainment and informational video content, optimized for viewing in a mobile browser without the need to install an app.
Digital Essence handles the promotion, user communication, and customer support for Vivideo. Service delivery, mobile billing, and operator connectivity are enabled through our licensed technology and aggregation partners.
Vivideo is available to Orange, Play, Plus, and T-Mobile customers in Poland. Every subscription is started by the user, and the price, billing frequency, and cancellation method are shown before confirmation.
The service includes a 24-hour free trial, after which a fee of PLN 14.99 (gross) per week applies. The fee is added to your phone bill or deducted from your prepaid top-up account. The subscription renews automatically every week until it is cancelled.
You can cancel at any time by sending a free text message with the text "STOP Vivideo" to 80615 (Orange, Plus, T-Mobile) or 190 (Play). Full details are available in our Terms, Refund and Cancellation Policy, and FAQ.
We aim to offer clear, transparent, and easy-to-use mobile video services with straightforward subscription terms.
Our focus is on delivering reliable content, making subscriptions and billing easy to understand, and providing a smooth mobile experience. Our website identifies the companies responsible for the service, explains billing and renewal terms, publishes cancellation instructions, and lists direct support contacts.
Sharp Dynamic, Lda is a digital-services company based in Funchal, Madeira, Portugal, and our partner in providing the Vivideo service in Poland.
Rua Encosta do Pico de São João, n.º 10, Edifício Panoram, Bloco B, 2º AY, 9000-192 Funchal, Madeira, Portugal
Phone: +351291011640
Digital Essence
Business Address: 7 Alhdaek St, Cairo, Egypt
Phone: +20 100 15 888 28
Email: info@digitalessencemobile.online
For questions about your Vivideo subscription, billing, or cancellation, you can also contact Vivideo support directly:
Email: support@vivideo-app.com
Phone: 579 771 282 (Monday through Friday, 10:00 AM – 2:00 PM)
Online chat: https://support.vivideo-app.com/